Resetting iPulse's On-Screen Location (macOS)
iPulse is somewhere off screen, and I can't find it to bring it back. How can I reset its position? To reset iPulse's location on the screen at launch to its default position, hold down the Shift key while opening the app. This will move iPulse back on screen and show the Quick Setup screen where you can reposition …
Snapping to On-Screen Elements with the Ruler
How do I get the Ruler to snap to an on-screen element? To get the Ruler tool to snap to an on-screen element, hold down the Control key while dragging the ruler near the object you're trying to measure. When the calipers are shown, they will be used as the snapping point, otherwise the inner corner where the rule…
Problems Measuring Apps Running in Full Screen Mode on Lion
I cannot measure apps with xScope that are running in full screen mode in Lion. Why? When apps are in "Full Screen" mode in Lion they occupy the top most layer of the screen, in other words they float above all other windows or layers you see. Because of this, xScope cannot be "above" them and therefore will not w…
Setting Custom Screens Templates
The screen size I want to use in the Screens tool isn't there. You can select more Screens templates and create your own from within xScope's preferences pane. Simply open the preferences by going to xScope -> Preferences . From there, select the Screens section. Here you can check on and off different screen con…
Why is xScope sharing my screen?
In macOS Sonoma , Apple added a new mechanism to show when screen sharing is active. You may notice that there is now a blue icon in your menubar when your screen is shared in an app like Zoom, FaceTime, or Webex. This icon also appears when you're using one of xScope's tools that samples what's on the screen. Scre…
xScope Screen Recording Permission Problems
Some customers have reported issues with the screen recording permissions in Catalina - somehow Apple's software isn't recording the permission correctly (we don't have any control over how that's done, for security reasons). The following steps have helped folks set things right: Reset Security Preferences Our f…
